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~person:"Cherry, Paul"
~person:"Harris, Lloyd C."
~subject:"Beziehungsmarketing"
~subject:"Success factor"
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Cherry, Paul
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European journal of marketing : EJM
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ECONIS (ZBW)
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Questions that sell : the powerful process for discovering what your customer really wants
Cherry, Paul
-
2018
-
Second edition
Persistent link: https://www.econbiz.de/10011709060
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2
Service employees and customer phone rage : an empirical analysis
Harris, Lloyd C.
- In:
European journal of marketing : EJM
47
(
2013
)
3/4
,
pp. 463-484
Persistent link: https://www.econbiz.de/10009733023
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