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~person:"Chew, Patricia Y. P."
~person:"Fabius, Laurent"
~person:"Foster-McGregor, Neil"
~subject:"Organisatorischer Wandel"
~subject:"digitization"
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Digital service technologies, service robots, AI, and the strategic pathways to cost-effective service excellence
Wirtz, Jochen
;
Hofmeister, Johannes
;
Chew, Patricia Y. P.
; …
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1173-1196
Persistent link: https://www.econbiz.de/10014423344
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