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~person:"Clement, Michel"
~person:"Islam, Asraful"
~source:"econis"
~source:"repec"
~subject:"Customer management"
~subject:"Customer"
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Clement, Michel
Islam, Asraful
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The ugly side of customer management : consumer reactions to firm-initiated contract terminations
Lepthien, Anke
;
Papies, Dominik
;
Clement, Michel
; …
- In:
International journal of research in marketing : IJRM ; …
34
(
2017
)
4
,
pp. 829-850
Persistent link: https://www.econbiz.de/10011792404
Saved in:
2
Customer perception on internet banking and its effect on the performance of bank in Bangladesh
Roy, Mihir Kumar
;
Parvez, Shahriar
;
Islam, Asraful
- In:
Bangladesh journal of political economy
31
(
2016
)
4
,
pp. 241-258
Persistent link: https://www.econbiz.de/10011847357
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