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~person:"Cobanoglu, Cihan"
~person:"Mattila, Anna S."
~person:"Miao, Li"
~person:"Pizam, Abraham"
~subject:"Emotion"
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Hospitality industry
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Cobanoglu, Cihan
Mattila, Anna S.
Miao, Li
Pizam, Abraham
Ahmad, Aqeel
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International journal of hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
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ECONIS (ZBW)
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Illegitimate customer complaining behavior in hospitality service encouters : a frontline employee perspecitve
Huang, Zhuowei
;
Miao, Li
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
6
,
pp. 655-684
Persistent link: https://www.econbiz.de/10011559797
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2
Workplace romance in the hospitality industry
Pizam, Abraham
- In:
International journal of hospitality management
56
(
2016
),
pp. 136-137
Persistent link: https://www.econbiz.de/10011521751
Saved in:
3
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
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