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~person:"Codignola, Federica"
~person:"Heitmann, Mark"
~person:"Matzler, Kurt"
~subject:"Informationsverhalten"
~type_genre:"Dissertation u.a. Prüfungsschriften"
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Codignola, Federica
Heitmann, Mark
Matzler, Kurt
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Kundenzufriedenheit und Involvement
Matzler, Kurt
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1997
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