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~person:"Crotts, John C."
~person:"Hanzaee, Kambiz Heidarzadeh"
~person:"Keramati, Abbas"
~subject:"Customer satisfaction"
~subject:"Information technology"
~type_genre:"Annual report"
~type_genre:"Aufsatz in Zeitschrift"
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Customer satisfaction
Information technology
Iran
21
Beziehungsmarketing
6
Relationship marketing
6
Consumer behaviour
5
Konsumentenverhalten
5
Kundenzufriedenheit
4
Firm performance
3
Informationstechnik
3
Unternehmenserfolg
3
Automobilzulieferindustrie
2
Automotive supplier industry
2
Business process management
2
Consumer attitudes
2
Dienstleistungsqualität
2
Digitale Dienste
2
Electronic Banking
2
Electronic banking
2
Electronic money
2
Elektronisches Geld
2
Innovation adoption
2
Innovationsakzeptanz
2
Islam
2
Mobile Business
2
Mobile business
2
Mobile communications
2
Mobilkommunikation
2
Muslime
2
Muslims
2
Prozessmanagement
2
Resource-based view
2
Ressourcenorientierter Ansatz
2
Service quality
2
Verbrauchereinstellung
2
Web-based service
2
ABC analysis
1
Age group
1
Agrotourismus
1
Altersgruppe
1
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Type of publication
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Article
6
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Annual report
Aufsatz in Zeitschrift
Article in journal
6
Language
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English
6
Author
All
Crotts, John C.
Hanzaee, Kambiz Heidarzadeh
Keramati, Abbas
Shahin, Arash
3
Brege, Staffan
2
Dadfar, Hossein
2
Esmaeilpour, Majid
2
Hyun, Sunghyup Sean
2
Karami, Masoud
2
Karatepe, Osman M.
2
Sayadi, Amrollah
2
Abad, Rasoul Gholizadeh Shoghl
1
Abdellahi, Sayed Amin
1
Abri, Amir Gholam
1
Afhsri-Mofrad, Masoud
1
Ahadmotlaghi, Ehsan
1
Akbari, Mohsen
1
Akhgari, Mehdi
1
Akhoondnejad, Arman
1
Alizadeh, Hamid
1
Aminafshar, Zahra
1
Amini, Amir M.
1
Amirnejad, Ghanbar
1
Arab-Motlagh, Mohammad
1
Arghavani, Ali
1
Attafar, Ali
1
Azad, Naser
1
Azadeh, Ali
1
Azadi, Mohammad
1
Azizi, Shahriar
1
Badie, Kambiz
1
Baei, Fahime
1
Bahare, Fallahi
1
Balouei Jamkhaneh, Hadi
1
Bayat, Ruhollah
1
Behmanesh, Iman
1
Behzad Foroughi
1
Bhunia, Gouri Sankar
1
Bittmann, Thomas
1
Chatterjee, Uday
1
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Published in...
All
International journal of business information systems : IJBIS
2
Journal of Islamic marketing : JIMA
2
The service industries journal
1
Tourism management perspectives : TMP
1
Source
All
ECONIS (ZBW)
6
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1
The impact of corporate social responsibility on customer satisfaction and corporate reputation in automotive industry : evidence from
Iran
Hanzaee, Kambiz Heidarzadeh
;
Sadeghian, Mona
- In:
Journal of Islamic marketing : JIMA
5
(
2014
)
1
,
pp. 125-143
Persistent link: https://www.econbiz.de/10010256745
Saved in:
2
An application of European Performance Satisfaction Index towards rural tourism : the case of Western
Iran
Ghanian, Mansour
;
Ghoochani, Omid M.
;
Crotts, John C.
- In:
Tourism management perspectives : TMP
11
(
2014
),
pp. 77-82
Persistent link: https://www.econbiz.de/10010400618
Saved in:
3
A combinative model of behavioural and technical factors affecting "Mobile"-payment services adoption : an empirical study
Keramati, Abbas
;
Taeb, Rose
;
Larijani, Arad Mousavi
; …
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1489-1504
Persistent link: https://www.econbiz.de/10009580108
Saved in:
4
An artificial neural network-based DSS to prioritise information technology and its complementary investments in industrial firms
Keramati, Abbas
;
Mojir, Navid
;
Afhsri-Mofrad, Masoud
; …
- In:
International journal of business information systems : …
9
(
2012
)
2
,
pp. 149-168
Persistent link: https://www.econbiz.de/10009503318
Saved in:
5
Customer satisfaction factors (CSFs) with online banking services in an Islamic country : I. R.
Iran
Sadeghi, Tooraj
;
Hanzaee, Kambiz Heidarzadeh
- In:
Journal of Islamic marketing : JIMA
1
(
2010
)
3
,
pp. 249-267
Persistent link: https://www.econbiz.de/10008701577
Saved in:
6
Assessing the impact of information technology on firm performance using canonical correlation analysis
Keramati, Abbas
;
Behmanesh, Iman
- In:
International journal of business information systems : …
6
(
2010
)
4
,
pp. 497-513
Persistent link: https://www.econbiz.de/10008747683
Saved in:
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