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~person:"Culver, Jeffrey N."
~person:"Foster, Robert John"
~subject:"Kundenzufriedenheit"
~subject:"Telekommunikationssektor"
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Kundenzufriedenheit
Telekommunikationssektor
Mobile communications
6
Mobile phone
6
Mobilkommunikation
6
Mobiltelefon
6
Consumer behaviour
4
Konsumentenverhalten
4
Telecommunications industry
4
Dienstleistungsqualität
3
Norway
3
Norwegen
3
Service quality
3
Age groups
2
Asia-Pacific region
2
Asiatisch-pazifischer Raum
2
Beziehungsmarketing
2
Mobile Business
2
Mobile business
2
Relationship marketing
2
mobile phone service
2
Customer satisfaction
1
Dienstleistungsmarketing
1
Dienstleistungssektor
1
Digitale Dienste
1
Einzelhandel
1
Mobile phone provider's shift
1
Mobile phone services
1
Retail trade
1
Service industry
1
Service retailing
1
Services marketing
1
Switching barriers
1
Technology leadership
1
Upgrade services
1
Web-based service
1
advertising
1
consumer perceptions
1
information source
1
media preference
1
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2
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2
Graue Literatur
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Non-commercial literature
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English
5
Author
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Culver, Jeffrey N.
Foster, Robert John
Genakos, Christos
6
Valletti, Tommaso M.
6
Gijón, Covadonga
5
GarÃn-Muñoz, Teresa
4
Parker, Philip M.
4
Pérez Amaral, Teodosio
4
Röller, Lars-Hendrik
4
Birch, Nancy J.
3
Chong, Alberto
3
Czajkowski, Mikołaj
3
Galdo, Virgilio
3
Grubb, Michael D.
3
Hörnig, Steffen
3
Johnson, Lester W.
3
López, Rafael
3
Mitomo, Hitoshi
3
Natter, Martin
3
Osborne, Matthew
3
Rahul, T.
3
Reiner, Gerald
3
Sobolewski, Maciej
3
Ahmed, ACA, Asif
2
Al-Hawary, Sulieman Ibraheem Shelash
2
Carter, Leanne
2
Cho, Yoon C.
2
Chung, Namho
2
D'Alessandro, Steven
2
Drechsler, Wenzel
2
Fang, Zheng
2
Gagnepain, Philippe
2
Gray, David
2
Hansen, Bjørn
2
He, Dan
2
Hongcharu, Boonchai
2
Horst, Heather A.
2
Ida, Takanori
2
Izosimov, Alexander V.
2
Jain, Priyanka
2
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Pacific series
2
International journal of technology marketing : IJTMkt
1
Journal of retailing and consumer services
1
Services marketing quarterly
1
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ECONIS (ZBW)
5
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1
The moral economy of mobile phones : Pacific Islands perspectives
Foster, Robert John
(
ed.
);
Horst, Heather A.
(
ed.
)
-
2018
Persistent link: https://www.econbiz.de/10011904452
Saved in:
2
Do reductions in switching barriers in the US mobile service industry affect contract and no-contract customers differently?
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
International journal of technology marketing : IJTMkt
14
(
2020
)
1
,
pp. 22-46
Persistent link: https://www.econbiz.de/10012179157
Saved in:
3
The moral economy of mobile phones : Pacific Islands perspectives
Foster, Robert John
(
ed.
);
Horst, Heather A.
(
ed.
)
-
2018
Persistent link: https://www.econbiz.de/10011874435
Saved in:
4
Mobile phone service providers shift to no-contract plans : implications on customer retention
Tesfom, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 92-107
Persistent link: https://www.econbiz.de/10011859502
Saved in:
5
Switching behavior of U.S. mobile phone service customers after providers shift from contract to no contract mobile phone service plans
Tesform, Goitom
;
Birch, Nancy J.
;
Culver, Jeffrey N.
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 154-163
Persistent link: https://www.econbiz.de/10011598729
Saved in:
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