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~person:"D’Aleo, Giuseppe"
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D’Aleo, Giuseppe
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Interfaces : the INFORMS journal on the practice of operations research
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SPRINT : optimization of staff management for desk customer relations services at Hera
Vigo, Daniele
;
Caremi, Claudio
;
Gordini, Angelo
;
Bosso, …
- In:
Interfaces : the INFORMS journal on the practice of …
44
(
2014
)
5
,
pp. 461-479
Persistent link: https://www.econbiz.de/10010483220
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