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~person:"Dahlgaard, Jens Jörn"
~person:"Klusen, Norbert"
~subject:"Beziehungsmarketing"
~subject:"Competition"
~subject:"Wettbewerb"
~type_genre:"Sammelwerk"
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Search: subject_exact:"Servicequalität"
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Beziehungsmarketing
Competition
Wettbewerb
Dienstleistungsqualität
4
Service quality
4
DRG (Diagnosis Related Groups)
2
DRG-System
2
Deutschland
2
Germany
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Krankenhaus
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Comparison
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Consumer behaviour
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Customer satisfaction
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E-commerce
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England
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Gesundheitskosten
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Gesundheitsreform
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Großbritannien
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Health care
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Health care costs
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Health care reform
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Dahlgaard, Jens Jörn
Klusen, Norbert
Baron, Steve
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Dahlgaard-Park, Su Mi
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Dormont, Brigitte
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Knabner, Klaus
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Milcent, Carine
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Stauss, Bernd
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Wille, Eberhard
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European Health Care Conference <2, 2011, Hamburg>
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Beiträge zum Gesundheitsmanagement
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Special issue: e-Service : quality, satisfaction, behaviors and loyalty
Dahlgaard, Jens Jörn
(
contributor
)
-
2012
Persistent link: https://www.econbiz.de/10009625488
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2
England and Germany in Europe : what lessons can we learn from each other? : European Health Care Conference 2011
Klusen, Norbert
(
ed.
)
-
2011
-
1. Aufl.
Persistent link: https://www.econbiz.de/10009126135
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3
Zukunft der Krankenhausversorgung : Qualität, Wettbewerb und neue Steuerungsansätze im DRG-System
Klusen, Norbert
(
ed.
)
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003672723
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