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~person:"Dahlgaard, Jens Jörn"
~subject:"Beziehungsmarketing"
~type_genre:"Collection of articles of several authors"
~type_genre:"Festschrift"
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Beziehungsmarketing
Dienstleistungsqualität
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Service quality
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Dahlgaard, Jens Jörn
Stauss, Bernd
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Special issue: e-Service : quality, satisfaction, behaviors and loyalty
Dahlgaard, Jens Jörn
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2012
Persistent link: https://www.econbiz.de/10009625488
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