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Total quality management: origins and evolution of the term
Martínez‐Lorente, Angel R.
;
Dewhurst, Frank
;
Dale, …
- In:
The TQM Magazine
10
(
1998
)
5
,
pp. 378-386
other recognised quality management gurus such as Crosby, Deming and
Juran
have shaped the dimensions, practices and …
Persistent link: https://www.econbiz.de/10015033609
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