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~person:"Darley, William K."
~subject:"Customer service"
~subject:"Forecast"
~subject:"Kraftfahrzeug"
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Darley, William K.
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Exploring the relationship of perceived automotive salesperson attributes, customer satisfaction and intentions to automotive service department patronage : the moderating role of...
Darley, William K.
;
Luethge, Denise J.
;
Thatte, Ashish
- In:
Journal of retailing and consumer services
15
(
2008
)
6
,
pp. 469-479
Persistent link: https://www.econbiz.de/10003750764
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