Sahu, Anoop Kumar; Datta, Saurav; Mahapatra, S.S. - In: Benchmarking: An International Journal 24 (2017) 1, pp. 118-142
Purpose The purpose of this paper is to develop a multi-level hierarchical framework (evaluation index system) toward evaluating an “appraisement index” from the prospectus of measuring and monitoring resilient performance of the candidate industry. Design/methodology/approach In this...