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~person:"Davis, Stanley N."
~person:"Matsubara, Kiyoshi"
~subject:"Organizational change"
~subject:"Relationship marketing"
~subject:"Theory"
~type_genre:"Lehrbuch"
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Quality management : introduction to total quality management for production, processing, and services
Goetsch, David L.
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Davis, Stanley N.
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2006
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5. ed., internat. ed.
Persistent link: https://www.econbiz.de/10002641830
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