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~person:"Diller, Hermann"
~person:"Matzler, Kurt"
~person:"Walsh, Gianfranco"
~type_genre:"Hochschulschrift"
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How to create successful customer experiences? : an empirical investigation of drivers and outcomes and the development of a practical-oriented measurement concept
Labenz, Franziska
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2019
Persistent link: https://www.econbiz.de/10012019951
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Kundenzufriedenheit und Involvement
Matzler, Kurt
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1997
Persistent link: https://www.econbiz.de/10000974052
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