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~person:"Doellgast, Virginia"
~subject:"Australien"
~subject:"Comparison"
~subject:"Germany"
~subject:"United States"
~type_genre:"Article in journal"
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Service management and employment systems in US and Indian call centers
Batt, Rosemary L.
;
Doellgast, Virginia
;
Kwon, Hyunji
- In:
Brookings trade forum
(
2005
),
pp. 335-360
Persistent link: https://www.econbiz.de/10003326740
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