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~person:"Dudin, Aleksandr"
~person:"La Rocca, Antonella"
~subject:"Queueing theory"
~type_genre:"Conference paper"
~type_genre:"Konferenzbeitrag"
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Multi-server queueing system with a generalized phase-type service time distribution as a model of call center with a call-back option
Dudin, Aleksandr
;
Kim, Chesoong
;
Dudina, Olga
;
Dudin, Sergey
- In:
Analytical and stochastic modelling techniques
,
(pp. 401-428)
.
2016
Persistent link: https://www.econbiz.de/10011484384
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