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~person:"Dumbleker, Vinod"
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Dumbleker, Vinod
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Paradigm : the journal of Institute of Management Technology
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Call centres: a customer centric business activity
Dumbleker, Vinod
- In:
Paradigm : the journal of Institute of Management Technology
6
(
2002
)
2
,
pp. 107-120
Persistent link: https://www.econbiz.de/10003627055
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