Talib, Faisal; Rahman, Zillur; Qureshi, M. N. - 2016
Total quality management (TQM) has been widely considered as the strategic, tactical and operational tool in the … quality management research field. It is one of the most applied and well accepted approaches for business excellence besides … Continuous Quality Improvement (CQI), Six Sigma, Just-in-Time (JIT), and Supply Chain Management (SCM) approaches. There is a …