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~person:"Edvardsson, Bo"
~person:"O'Cass, Aron"
~subject:"Innovation management"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Case study"
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Search: subject_exact:"Dienstleistungsbranche"
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Innovation management
Dienstleistungssektor
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10
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9
Dienstleistungsqualität
8
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Edvardsson, Bo
O'Cass, Aron
Witell, Lars
8
Anning-Dorson, Thomas
5
Gallouj, Fai͏̈z
5
Kindström, Daniel
5
Gomes, Giancarlo
4
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4
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Rubalcaba-Bermejo, Luis
4
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3
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Daim, Tugrul U.
3
Doloreux, David
3
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3
Hydle, Katja Maria
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Luu Trong Tuan
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Sdiri, Hanen
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2
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2
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2
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2
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2
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2
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2
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Journal of business research : JBR
3
The journal of services marketing
2
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
7
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1
How platforms foster service innovations
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Organizational dynamics : a quarterly review of …
49
(
2020
)
3
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012290787
Saved in:
2
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
3
Innovation in service ecosystems : breaking, making, and maintaining institutionalized rules of resource integration
Koskela-Huotari, Kaisa
;
Edvardsson, Bo
;
Jonas, Julia M.
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2964-2971
Persistent link: https://www.econbiz.de/10011507869
Saved in:
4
Achieving service quality through service innovation exploration : exploitation ; the critical role of employee empowerment and slack resources
Sok, Phyra
;
O'Cass, Aron
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 137-149
Persistent link: https://www.econbiz.de/10011343383
Saved in:
5
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
6
Exploring innovation driven value creation in B2B service firms : the roles of the manager, employees, and customers in value creation
O'Cass, Aron
;
Sok, Phyra
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1074-1084
Persistent link: https://www.econbiz.de/10009756192
Saved in:
7
Special section: Anatomy of service innovation
O'Cass, Aron
(
contributor
)
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1060-1167
Persistent link: https://www.econbiz.de/10009756204
Saved in:
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