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~person:"Edvardsson, Bo"
~person:"O'Cass, Aron"
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Search: subject_exact:"Dienstleistungsbranche"
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Dienstleistungssektor
32
Service industry
32
Services
13
Dienstleistung
12
Innovation
12
Dienstleistungsqualität
8
Innovation management
8
Innovationsmanagement
8
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8
Betriebliche Wertschöpfung
7
Service innovation
7
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7
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6
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29
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Edvardsson, Bo
O'Cass, Aron
Gallouj, Fai͏̈z
41
Mattoo, Aaditya
39
Corsten, Hans
33
Rubalcaba-Bermejo, Luis
29
Cuadrado Roura, Juan R.
26
Daniels, Peter W.
26
Miles, Ian D.
25
Djellal, Faridah
24
Kaiser, Ulrich
24
Talib, Faisal
23
Bruhn, Manfred
21
Hoekman, Bernard M.
21
Rahman, Zillur
21
Ghani, Ejaz
19
Gössinger, Ralf
19
Kowalkowski, Christian
19
Philippe, Jean
19
Wirtz, Jochen
19
Audretsch, David B.
18
Witell, Lars
18
Morikawa, Masayuki
17
Shepherd, Ben
17
Bosch, Gerhard
16
Falk, Martin
16
Savona, Maria
16
Evangelista, Rinaldo
15
Gustafsson, Anders
15
Léo, Pierre-Yves
15
Qureshi, M. N.
15
Gornig, Martin
14
Gupta, Poonam
14
Görg, Holger
14
Peters, Bettina
14
Petit, Pascal
14
Büttgen, Marion
13
Foster-McGregor, Neil
13
Gebauer, Heiko
13
Hipp, Christiane
13
Mesch, Michael
13
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The journal of services marketing
5
Journal of service management
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of business research : JBR
3
Business transformation for a sustainable future
2
Advances in services innovations
1
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Implementing international services : a tailorable method for market assessment, modularization, and process transfer
1
Journal of service research
1
Journal of service research : JSR
1
Management, organizations and society
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
Routledge series in management, organization and society
1
Services science : fundamentals, challenges and future developments
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
The service industries journal
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Tourism management : research, policies, practice
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ECONIS (ZBW)
32
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10
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32
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date (oldest first)
1
Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina
;
Koskela-Huotari, Kaisa
;
Tronvoll, Bård
; …
- In:
Journal of service research
24
(
2021
)
2
,
pp. 168-186
Persistent link: https://www.econbiz.de/10012522519
Saved in:
2
Learning from the pioneering founders of the service research field
Bowen, David E.
;
Fisk, Raymond P.
;
Bateson, John E. G.
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 605-630
Persistent link: https://www.econbiz.de/10014338196
Saved in:
3
Designing for transformative collaboration in complex service systems
Patrício, Lia
;
Fisk, Raymond P.
;
Edvardsson, Bo
- In:
Business transformation for a sustainable future
,
(pp. 73-96)
.
2022
Persistent link: https://www.econbiz.de/10014471030
Saved in:
4
Advancing service research at the Base of the Pyramid : a service ecosystems perspective
Valdés-Loyola, Ana
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
Business transformation for a sustainable future
,
(pp. 123-140)
.
2022
Persistent link: https://www.econbiz.de/10014471041
Saved in:
5
Unlocking solution provision competence in knowledge-intensive business service firms
Siahtiri, Vida
;
Heirati, Nima
;
O'Cass, Aron
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 117-127
Persistent link: https://www.econbiz.de/10012285139
Saved in:
6
How platforms foster service innovations
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Organizational dynamics : a quarterly review of …
49
(
2020
)
3
,
pp. 1-8
Persistent link: https://www.econbiz.de/10012290787
Saved in:
7
Special issue on critical issues in industrial and business-to-business services
O'Cass, Aron
;
Wetzels, Martin
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012026074
Saved in:
8
Does one size fit all? : new service development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
9
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
10
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
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