Elyna Myeda, Nik; Nizam Kamaruzzaman, Syahrul; Pitt, Michael - In: Journal of Facilities Management 9 (2011) 3, pp. 181-199
Purpose – The purpose of this paper is to identify the key aspects of performance measurement for maintenance management of office buildings, in order to enhance maintenance service delivery. Design/methodology/approach – A mixed method was adopted with the selection of five buildings as the...