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~person:"Enquist, Bo"
~subject:"Kundenzufriedenheit"
~type:"article"
~type_genre:"Article in journal"
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Kundenzufriedenheit
Public transport
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Öffentlicher Verkehr
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Betriebliche Wertschöpfung
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Business network
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Customer satisfaction
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Dienstleistungsqualität
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Management
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Schweden
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Enquist, Bo
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International journal of quality and service sciences
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Exploring the role of the service environment in forming customer's service experience
Pareigis, Jörg
;
Edvardsson, Bo
;
Enquist, Bo
- In:
International journal of quality and service sciences
3
(
2011
)
1
,
pp. 110-124
Persistent link: https://www.econbiz.de/10009012257
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