Estorilio, Carla; Posso, Richard K. - In: International Journal of Quality & Reliability Management 27 (2010) 6, pp. 721-733
Purpose – Use of failure mode and effect analysis (FMEA) is a requirement of ISO/TS 16949. However, research has shown that there are inconsistencies in the way the technique is applied in automotive suppliers. The aim of this study is to identify these irregularities and to propose a strategy...