Dang, Beilei; Zhang, Wenhong; Chen, Silei; Feng, Taiwen; … - In: Journal of Business & Industrial Marketing 34 (2019) 8, pp. 1827-1838
parameters such as top management service commitment and service organizing. This study advances research on knowledge search … manufacturing firms. In particular, this study examines whether service-oriented human resource management (HRM) practices promote … demand-side search by enhancing firms’ market capability as well as how top management service commitment and service …