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~person:"Ferreira, João J. M."
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Ferreira, João J. M.
Edquist, Charles
7
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Probst, Gilbert J. B.
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Ferreira, Fernando Alberto Freitas
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Journal of business research : JBR
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Understanding the dynamics behind bank branch service quality in Portugal : pursuing a
holistic
view using fuzzy cognitive mapping
Ferreira, Fernando Alberto Freitas
;
Jalali, Marjan S.
; …
- In:
Service business
10
(
2016
)
3
,
pp. 469-487
Persistent link: https://www.econbiz.de/10011722345
Saved in:
2
Enhancing the decision-making virtuous cycle of ethical banking practices using the Choquet integral
Ferreira, João J. M.
;
Jalali, Marjan S.
;
Ferreira, …
- In:
Journal of business research : JBR
88
(
2018
),
pp. 492-497
Persistent link: https://www.econbiz.de/10011869931
Saved in:
3
Experience-focused thinking and cognitive mapping in ethical banking practices : from practical intuition to theory
Ferreira, Fernando Alberto Freitas
;
Jalali, Marjan S.
; …
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 4953-4958
Persistent link: https://www.econbiz.de/10011589037
Saved in:
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