Nand, Alka; Sohal, Amrik; Fridman, Ilya; Hussain, Sairah; … - In: Industrial Management & Data Systems 123 (2023) 5, pp. 1418-1439
Purpose Emerging technologies have the capacity to transform industries offering substantial benefits to users. Given the increasing demand for advanced logistics services, third-party logistic service providers (LSPs) face greater pressure to deploy and realise these technologies, especially...