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~person:"Galunic, Charles"
~person:"Karatepe, Osman M."
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Galunic, Charles
Karatepe, Osman M.
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Servant leadership, organisational trust, and bank employee outcomes
Karatepe, Osman M.
;
Ozturk, Anastasia
;
Kim, Taegoo
- In:
The service industries journal
39
(
2019
)
2
,
pp. 86-108
Persistent link: https://www.econbiz.de/10012203248
Saved in:
2
Does hope moderate the impact of job burnout on frontline bank employees' in-role and extra-role performances?
Yavas, Ugur
;
Babakus, Emin
;
Karatepe, Osman M.
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
1
,
pp. 56-70
Persistent link: https://www.econbiz.de/10009722342
Saved in:
3
The effect of job resourcefulness on role stress, emotional exhaustion and overall performance : a study of frontline bank employees
Karatepe, Osman M.
;
Aga, Mehmet
- In:
Journal of financial services marketing : JFSM
18
(
2013
)
2
,
pp. 91-105
Persistent link: https://www.econbiz.de/10010205368
Saved in:
4
Work engagement as a mediator of the effects of personality traits on job outcomes : a study of frontline employees
Karatepe, Osman M.
;
Aga, Mehmet
- In:
Services marketing quarterly
33
(
2012
)
4
,
pp. 343-362
Persistent link: https://www.econbiz.de/10009671251
Saved in:
5
The positive externalities of social capital : benefiting from senior brokers
Galunic, Charles
;
Gokhan Ertug
;
Gargiulo, Martin
- In:
Academy of Management journal : AMJ
55
(
2012
)
5
,
pp. 1213-1231
Persistent link: https://www.econbiz.de/10009673093
Saved in:
6
An investigation of the role of job resources in mitigating customer-related social stressors and emotional exhaustion
Karatepe, Osman M.
;
Yorganci, Ilkay
;
Haktanir, Mine
- In:
Services marketing quarterly
31
(
2010
)
1
,
pp. 72-88
Persistent link: https://www.econbiz.de/10003953054
Saved in:
7
The two faces of control : network closure and individual performance among knowledge workers
Gargiulo, Martin
;
Gokhan Ertug
;
Galunic, Charles
- In:
Administrative science quarterly : ASQ ; dedicated to …
54
(
2009
)
2
,
pp. 299-333
Persistent link: https://www.econbiz.de/10003884945
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