Torres-Rodríguez, Roberto; Martínez-Vivar, Rodobaldo; … - In: Journal of Industrial Engineering and Management (JIEM) 12 (2019) 2, pp. 328-339
hotel industry. From the contributions made as part of this investigation, it is possible to identify those incident … statistics, for the identification of the essential variables that intervene in the technical services processes of the hotel … industry and with it the conformation of a theoretical model for the management of this process. Design …