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~person:"Gawlowski, Dominika"
~person:"Rajagopal"
~subject:"Customer service"
~type:"article"
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Aftersales in der Automobilwirtschaft : Konzepte für Ihren Erfolg
1
International journal of services and operations management
1
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ECONIS (ZBW)
2
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Markenführung im Aftersales der Automobilbranche managen
Esch, Franz-Rudolf
;
Gawlowski, Dominika
;
Hanisch, Johannes
- In:
Aftersales in der Automobilwirtschaft : Konzepte für …
,
(pp. 79-92)
.
2012
Persistent link: https://www.econbiz.de/10011625366
Saved in:
2
Effects of customer services efficiency and market effectiveness on dealer performance
Rajagopal
- In:
International journal of services and operations management
5
(
2009
)
5
,
pp. 575-594
Persistent link: https://www.econbiz.de/10003884853
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