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~person:"Gentry, James W."
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Gentry, James W.
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Journal of consumer behaviour : an international research review
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Complaint or recommendation? : the impact of customers' state and trait goal orientations on customer engagement behaviors
Chen, Xinxin
;
Yu, Hongyan
;
Gentry, James W.
;
Yu, Fang
- In:
Journal of consumer behaviour : an international …
16
(
2017
)
2
,
pp. 187-194
Persistent link: https://www.econbiz.de/10011685078
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