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~person:"Georgi, Dominik"
~subject:"Qualitätsmanagement"
~type_genre:"Aufsatz im Buch"
~type_genre:"Bibliographie"
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Sales-related benefit-analysis of service quality investments : the moderating role of customer relationship type
Bruhn, Manfred
;
Georgi, Dominik
- In:
Service quality and management
,
(pp. 277-300)
.
1999
Persistent link: https://www.econbiz.de/10001407700
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