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~person:"Glaveli, Niki"
~subject:"Germany"
~subject:"technical, social and communication/listening skills"
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Germany
technical, social and communication/listening skills
Beziehungsmarketing
1
Confidence
1
Customer satisfaction
1
Deutschland
1
Dienstleistungsqualität
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Greece
1
Griechenland
1
Interaction quality skills
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Kundenzufriedenheit
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Occupational qualification
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Qualifikation
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Relationship marketing
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Service quality
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Vertrauen
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customer satisfaction
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customer trust in the service provider
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fitness industry
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Glaveli, Niki
Alexandris, Kostas
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Heinze, Rolf G.
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Helmer-Denzel, Andrea
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European Sport management quarterly : ESMQ
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Exploring the role of fitness instructors' interaction quality skills in building customer trust in the service provider and customer satisfaction
Glaveli, Niki
;
Papadimitriou, Dimitra
;
Karagiorgos, Thomas
- In:
European Sport management quarterly : ESMQ
23
(
2023
)
3
,
pp. 767-788
Persistent link: https://www.econbiz.de/10014283326
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