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~person:"Gomes, Carlos Francisco"
~subject:"Performance measurement"
~type_genre:"Aufsatz in Zeitschrift"
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An assessment of performance-related practices in service operational settings : measures and utilizations patterns
Gomes, Carlos Francisco
;
Yasin, Mahmoud M.
- In:
The service industries journal
33
(
2013
)
1
,
pp. 73-97
Persistent link: https://www.econbiz.de/10009702924
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