Greene, Claire; Merry, Ellen; Stavins, Joanna - 2021 - This version: October 2021
2020 to analyze changes in consumer payment behavior during the pandemic. We find that compared with their payment behavior … electronic P2P increased, especially the use of payment apps such as PayPal, Venmo, and Zelle. Consumers who worked exclusively … education levels. In contrast, payment-behavior changes that took place from 2018 to 2019 were smaller in magnitude and largely …