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~person:"Gustafsson, Anders"
~subject:"Bundling strategy"
~subject:"Customer integration"
~subject:"Dienstleistungsmanagement"
~subject:"Innovation management"
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Search: subject:"Dienstleistungssektor"
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Bundling strategy
Customer integration
Dienstleistungsmanagement
Innovation management
Dienstleistungssektor
15
Service industry
15
Dienstleistung
10
Services
9
Innovation
8
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5
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5
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Consumer behaviour
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machine learning
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service research priorities
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stakeholders
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transformative service research
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8
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Gustafsson, Anders
Kowalkowski, Christian
14
Witell, Lars
13
Gallouj, Fai͏̈z
12
Gebauer, Heiko
10
Büttgen, Marion
9
Kindström, Daniel
9
Kohtamäki, Marko
8
Maglio, Paul P.
8
Miles, Ian D.
8
Raddats, Chris
8
Toivonen, Marja
8
Aas, Tor Helge
7
Bruhn, Manfred
7
Kritikos, Alexander
7
Mention, Anne-Laure
7
Edvardsson, Bo
6
Grabowski, Wojciech
6
Schiersch, Alexander
6
Spohrer, James C.
6
Szczygielski, Krzysztof
6
Aboal, Diego
5
Anning-Dorson, Thomas
5
Baines, Tim
5
Burton, Jamie
5
Chase, Richard B.
5
Corsten, Hans
5
Djellal, Faridah
5
Herstatt, Cornelius
5
Jaffe, Adam B.
5
Kristensson, Per
5
Le, Trinh
5
Parida, Vinit
5
Rubalcaba-Bermejo, Luis
5
Sousa, Rui
5
Wang, Qiang
5
Zhao, Xiande
5
Bouncken, Ricarda B.
4
Bullinger, Hans-Jörg
4
Cainelli, Giulio
4
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University of Michigan / Business School
1
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Journal of business research : JBR
4
Journal of service management
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
The handbook of innovation and services : a multi-disciplinary perspective
1
University of Michigan Business School management series
1
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ECONIS (ZBW)
9
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1
Service encounters, experiences and the customer journey : defining the field and a call to expand our lens
Voorhees, Clay M.
;
Fombelle, Paul W.
;
Gregoire, Yany
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 269-280
Persistent link: https://www.econbiz.de/10011745316
Saved in:
2
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
3
Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
4
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
5
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
6
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
7
Service infusion in manufacturing industries
Gustafsson, Anders
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008749749
Saved in:
8
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
9
Competing in a service economy : how to create a competitive advantage through service development and innovation
Gustafsson, Anders
;
Johnson, Michael D.
-
2003
-
1. ed.
Persistent link: https://www.econbiz.de/10001719031
Saved in:
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