//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Gustafsson, Anders"
~subject:"Customer integration"
~subject:"Innovation management"
~subject:"Service innovation"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Dienstleistungssektor"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer integration
Innovation management
Service innovation
Dienstleistungssektor
15
Service industry
15
Dienstleistung
10
Services
9
Innovation
8
Dienstleistungsqualität
5
Service quality
5
Betriebliche Wertschöpfung
4
Beziehungsmarketing
4
Consumer behaviour
4
Customer service
4
Innovationsmanagement
4
Konsumentenverhalten
4
Kundenintegration
4
Kundenservice
4
Relationship marketing
4
Value creation
4
Customer satisfaction
3
Dienstleistungsinnovation
3
Dienstleistungsmanagement
3
Kundenzufriedenheit
3
Service management
3
Bibliometrics
2
Bibliometrie
2
Literature review
2
Schweden
2
Sweden
2
machine learning
2
service research priorities
2
stakeholders
2
transformative service research
2
Bundling strategy
1
Business model
1
Business model innovation
1
Business services
1
Capabilities
1
Competitive advantage
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
8
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Aufsatz im Buch
2
Book section
2
Language
All
English
7
German
1
Author
All
Gustafsson, Anders
Witell, Lars
13
Gallouj, Fai͏̈z
12
Büttgen, Marion
9
Edvardsson, Bo
9
Maglio, Paul P.
9
Miles, Ian D.
9
Aas, Tor Helge
7
Kowalkowski, Christian
7
Mention, Anne-Laure
7
Grabowski, Wojciech
6
Kindström, Daniel
6
Kristensson, Per
6
Spohrer, James C.
6
Szczygielski, Krzysztof
6
Toivonen, Marja
6
Aboal, Diego
5
Anning-Dorson, Thomas
5
Djellal, Faridah
5
Gomes, Giancarlo
5
Jaffe, Adam B.
5
Le, Trinh
5
Rubalcaba-Bermejo, Luis
5
Wang, Qiang
5
Zhao, Xiande
5
Cainelli, Giulio
4
Carmona, Linda Jessica de Montreuil
4
Chesbrough, Henry William
4
Choi, Baeho
4
Daim, Tugrul U.
4
Herstatt, Cornelius
4
Jaakkola, Elina
4
Kieliszewski, Cheryl A.
4
Koch, Andreas
4
Mangiarotti, Giovanni
4
McColl-Kennedy, Janet R.
4
Möslein, Kathrin
4
Raddats, Chris
4
Reichwald, Ralf
4
Silva, Maria José
4
more ...
less ...
Published in...
All
Journal of business research : JBR
3
Journal of service management
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
8
Showing
1
-
8
of
8
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service innovation, renewal, and adoption/rejection in dynamic global contexts
Martin, Drew
;
Gustafsson, Anders
;
Choi, Sunmee
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2397-2400
Persistent link: https://www.econbiz.de/10011490963
Saved in:
2
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
3
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
4
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
5
Small details that marke big differences : a radical approach to consumption experience as a firm's differentiating strategy
Bolton, Ruth N.
;
Gustafsson, Anders
;
McColl-Kennedy, …
- In:
Journal of service management
25
(
2014
)
2
,
pp. 253-274
Persistent link: https://www.econbiz.de/10010343471
Saved in:
6
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
7
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
8
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->