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~person:"Hafner, Nils"
~subject:"Mobile Marketing"
~subject:"Unternehmen"
~type_genre:"Hochschulschrift"
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Servicequalität des Telefonmarketing : Operationalisierung und Messung der Dienstleistungsqualität im Call-Center
Hafner, Nils
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2001
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1. Aufl.
Persistent link: https://www.econbiz.de/10001534151
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