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~person:"Hahn, Song-Ee"
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Dienstleistungsqualität
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Hahn, Song-Ee
Sparks, Beverley
84
Bradley, Graham L.
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Wang, Ying
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Weber, Karin
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Sparks, Beverley A.
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So, Kevin Kam Fung
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King, Ceridwyn
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Journal of hospitality marketing & management
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E-service quality management of a hotel website : a scale and implications for management
Hahn, Song-Ee
;
Sparks, Beverley
;
Wilkins, Hugh
;
Jin, Xin
- In:
Journal of hospitality marketing & management
26
(
2017
)
7
,
pp. 694-716
Persistent link: https://www.econbiz.de/10011784015
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