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~person:"Halfar, Bernd"
~person:"Kolhoff, Ludger"
~source:"econis"
~subject:"Dienstleistungsqualität"
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Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
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ECONIS (ZBW)
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Serviceorientierung in Organisationen ohne Marktorientierung
Halfar, Bernd
- In:
Serviceorientierung im Unternehmen : Forum …
,
(pp. 489-509)
.
2010
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