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~person:"Handrich, Matthias"
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Customer integration
4
Kundenintegration
4
Produktentwicklung
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New product development
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Beziehungsmarketing
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Dienstleistung
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Dienstleistungsqualität
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Innovationsmanagement
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Beschwerdemanagement
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Complaint management
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Consumer behaviour
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Cost-benefit-comparison
1
Customer co-creation
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Customer satisfaction
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Customer service
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Mobile Anwendung
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Mobile application
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Open Innovation
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Service co-creation
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Service failure
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Service-Dominant Logic
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Handrich, Matthias
Herstatt, Cornelius
35
Hollebeek, Linda D.
29
Piller, Frank T.
27
Hippel, Eric von
26
Füller, Johann
19
Reichwald, Ralf
18
Bruhn, Manfred
17
Büttgen, Marion
17
Edvardsson, Bo
15
Franke, Nikolaus
14
Jacob, Frank
14
Brodie, Roderick J.
13
De Jong, Jeroen P. J.
13
Ihl, Christoph
13
Schreier, Martin
13
Witell, Lars
13
Brem, Alexander
12
Conduit, Jodie
12
Fließ, Sabine
12
Leimeister, Jan Marco
12
Oliveira, Pedro
12
Ramaswamy, Venkatram
12
Bretschneider, Ulrich
11
Cova, Bernard
11
Hajli, Nick
11
Hyysalo, Sampsa
11
Lettl, Christopher
11
Möslein, Kathrin
11
Raasch, Christina
11
Rahman, Zillur
11
Schweisfurth, Tim
11
Bilgram, Volker
10
Hadwich, Karsten
10
Jaakkola, Elina
10
Kleinaltenkamp, Michael
10
Nambisan, Satish
10
Hienerth, Christoph
9
Kristensson, Per
9
Kumar, V.
9
Lüthje, Christian
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International journal of innovation management
1
Journal of service management
1
Journal of the Academy of Marketing Science
1
Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
1
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ECONIS (ZBW)
4
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1
Adoption of technology-based services : the role of customers' willingness to co-create
Heidenreich, Sven
;
Handrich, Matthias
- In:
Journal of service management
26
(
2015
)
1
,
pp. 44-71
Persistent link: https://www.econbiz.de/10010504650
Saved in:
2
The dark side of customer co-creation : exploring the consequences of failed co-created services
Heidenreich, Sven
;
Wittkowski, Kristina
;
Handrich, Matthias
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
3
,
pp. 279-296
Persistent link: https://www.econbiz.de/10011287133
Saved in:
3
The willingness of a customer to co-create innovative, technology-based services : conceptualisation and measurement
Handrich, Matthias
;
Heidenreich, Sven
- In:
International journal of innovation management
17
(
2013
)
4
,
pp. 1-36
Persistent link: https://www.econbiz.de/10010200369
Saved in:
4
The power of co-creation : managing customer co-creation of technology-based services
Handrich, Matthias
-
2012
Persistent link: https://www.econbiz.de/10009628186
Saved in:
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