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~person:"Hanks, Lydia"
~person:"Mattila, Anna S."
~person:"Paul, Justin"
~subject:"Brand image"
~subject:"E-commerce"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Handbuch"
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Search: subject_exact:"Consumer Behaviour"
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Subject
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Brand image
E-commerce
Service quality
Consumer behaviour
176
Konsumentenverhalten
176
Beziehungsmarketing
44
Relationship marketing
44
Dienstleistungsqualität
41
Customer satisfaction
36
Kundenzufriedenheit
36
Gastronomie
29
Restaurant industry
29
Beschwerdemanagement
21
Complaint management
21
Emotion
20
Corporate Social Responsibility
19
Corporate social responsibility
19
Brand management
18
Markenführung
18
Markenimage
16
Viral marketing
16
Virales Marketing
16
Hotel industry
15
Hotellerie
15
Online retailing
14
Online-Handel
14
Brand
12
Markenartikel
12
Internet marketing
11
Online-Marketing
11
Experiment
10
Preismanagement
10
Pricing strategy
10
Einzelhandel
9
Environmental consciousness
9
Luxury goods
9
Luxusgüter
9
Retail trade
9
Umweltbewusstsein
9
Advertising effects
8
Bibliometrics
8
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Undetermined
47
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Article
56
Book / Working Paper
1
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Article in journal
Article
Handbuch
Aufsatz in Zeitschrift
57
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1
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English
57
Author
All
Hanks, Lydia
Mattila, Anna S.
Paul, Justin
Han, Heesup
48
Diamantopoulos, Adamantios
27
Loureiro, Sandra Maria Correia
27
Phau, Ian
25
Bang, Nguyen
23
Sreejesh, S.
22
Hollebeek, Linda D.
21
Jang, Soocheong
21
Japutra, Arnold
21
Prentice, Catherine
21
Sarkar, Abhigyan
19
Guzman, Francisco
18
Melewar, T. C.
18
Hyun, Sunghyup Sean
17
Park, Jungkun
17
Ahn, Jiseon
16
Balaji, M. S.
16
Bilgihan, Anil
16
Dwivedi, Yogesh Kumar
16
Wong, IpKin Anthony
16
Ekinci, Yuksel
15
Gierl, Heribert
15
Johnson, Lester W.
15
Line, Nathaniel D.
15
Das, Gopal
14
Gursoy, Dogan
14
Khan, Imran
14
Lee, Seonjeong
14
Liu, Chih-Hsing
14
McColl-Kennedy, Janet R.
14
Sarkar, Juhi Gahlot
14
Vrontis, Demetris
14
Fetscherin, Marc
13
Klaus, Philipp
13
Law, Chun Hung Roberts
13
Prybutok, Victor R.
13
Quach, Sara
13
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Published in...
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International journal of hospitality management
8
Journal of business research : JBR
6
International journal of contemporary hospitality management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of retailing and consumer services
5
Journal of hospitality marketing & management
3
The journal of services marketing
3
International journal of consumer studies
2
Journal of service research
2
Services marketing quarterly
2
The Cornell hospitality quarterly
2
Business strategy and the environment
1
Cornell hospitality quarterly : CQ
1
European journal of marketing : EJM
1
European management journal
1
International marketing review
1
Journal of promotion management : JPM
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of retailing
1
Journal of service management
1
Journal of strategic marketing
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
57
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1
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
2
Masstige scale : an alternative to measure brand equity
Alagarsamy, Subburaj
;
Mehrolia, Sangeeta
;
Paul, Justin
- In:
International journal of consumer studies
48
(
2024
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10014465441
Saved in:
3
The impact of brand transparency of food delivery apps in interactive brand communication
Chopdar, Prasanta Kr
;
Paul, Justin
- In:
Journal of research in interactive marketing : …
18
(
2024
)
2
,
pp. 238-256
Persistent link: https://www.econbiz.de/10014521197
Saved in:
4
When mass meets prestige : the impact of symbolic motivations, inspirations, and purchase intentions for Masstige products
Mansoor, Mahnaz
;
Paul, Justin
;
Saeed, Abid
;
Hwa, Jacky …
- In:
Journal of business research : JBR
176
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014550370
Saved in:
5
Healthcare apps' purchase intention : a consumption values perspective
Chakraborty, Debarun
;
Paul, Justin
- In:
Technovation : the international journal of …
120
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014476559
Saved in:
6
Theory of dogmatism, personality traits and shopping behavior
Paul, Justin
;
Gupta, Sahil
;
Tyagi, Shenki
- In:
European management journal
41
(
2023
)
2
,
pp. 302-311
Persistent link: https://www.econbiz.de/10014289457
Saved in:
7
Unraveling customer repurchase intention in OFDL context : an investigation using a hybrid technique of SEM and fsQCA
Dogra, Nikhil
;
Adil, Mohd
;
Sadiq, Mohd
;
Dash, Ganesh
; …
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014253481
Saved in:
8
Impact of nation brand experience on nation brand loyalty, and positive WOM in a changing environment : the role of nation brand love
Yadav, Rohit
;
Paul, Justin
;
Mittal, Amit
- In:
International marketing review
40
(
2023
)
1
,
pp. 28-48
Persistent link: https://www.econbiz.de/10014227448
Saved in:
9
Generation influences perceived coolness but not favorable attitudes toward cool hotel brands
Chen, Feier
;
Quadri-Felitti, Donna
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 95-103
Persistent link: https://www.econbiz.de/10014229652
Saved in:
10
Platform-centric vs. multi-party service failure : an examination of consumers' negative word of mouth about sharing economy platforms
Wu, Luorong
;
Liu, Qing
;
Ma, Shihan
;
Hanks, Lydia
- In:
International journal of contemporary hospitality management
35
(
2023
)
4
,
pp. 1332-1375
Persistent link: https://www.econbiz.de/10014280782
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