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~person:"Hapsari, Raditha"
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Hapsari, Raditha
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Services marketing quarterly
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The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
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Bank 4.0 experiential quality and customer loyalty : a serial mediating role of
customer
trust
and engagement
Hussein, Ananda Sabil
;
Sumiati
;
Hapsari, Raditha
;
Abu …
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1706-1721
Persistent link: https://www.econbiz.de/10014380874
Saved in:
2
Being fair to customers : a strategy in enhancing customer engagement and loyalty in the Indonesia mobile telecommunication industry
Hapsari, Raditha
;
Hussein, Ananda Sabil
;
Handrito, …
- In:
Services marketing quarterly
41
(
2020
)
1
,
pp. 49-67
Persistent link: https://www.econbiz.de/10012179201
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