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~person:"Harrington, Robert J."
~person:"Helkkula, Anu"
~subject:"Consumer behaviour"
~subject:"Customer integration"
~subject:"Marketingtheorie"
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Search: subject_exact:"Service-Dominant Logic"
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Consumer behaviour
Customer integration
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Service-dominant logic
8
Service-Dominant Logic
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Betriebliche Wertschöpfung
6
Value creation
6
Kundenintegration
5
Beziehungsmarketing
4
Relationship marketing
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Co-creation
3
Dienstleistung
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Consumer engagement
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Dienstleistungsmanagement
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Harrington, Robert J.
Helkkula, Anu
Vargo, Stephen L.
29
Lusch, Robert F.
20
Akaka, Melissa Archpru
9
Edvardsson, Bo
7
Hughes, Tim
6
Tronvoll, Bård
6
Barrutia, José M.
4
Grönroos, Christian
4
Gummerus, Johanna
4
Hilton, Toni
4
Skålén, Per
4
Aitken, Robert
3
Alexander Joseph Ibnu Wibowo
3
Balaji, M. S.
3
Barile, Sergio
3
Blaschke, Michael
3
Brodie, Roderick J.
3
Busser, James A.
3
Chathoth, Prakash K.
3
Corsaro, Daniela
3
Echebarria, Carmen
3
Frow, Pennie
3
Jonas, Julia M.
3
Kowalkowski, Christian
3
Kuusela, Hannu
3
Lappalainen, Inka
3
Löbler, Helge
3
Parida, Vinit
3
Patterson, Anthony
3
Payne, Adrian
3
Pfisterer, Lucas
3
Ranjan, Kumar Rakesh
3
Read, Stuart
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Roth, Stefan
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Roy, Sanjit
3
Saarijärvi, Hannu
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Journal of service management
2
AMS review : official publication of the Academy of Marketing Science
1
International journal of contemporary hospitality management
1
International journal of hospitality management
1
Journal of service research : JSR
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
Archetypes of service innovation : implications for value cocreation
Helkkula, Anu
;
Kowalkowski, Christian
;
Tronvoll, Bård
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 284-301
Persistent link: https://www.econbiz.de/10011916505
Saved in:
2
Cocreating transformative value propositions with customers experiencing vulnerability during humanitarian crises
Gallan, Andrew S.
;
Helkkula, Anu
- In:
AMS review : official publication of the Academy of …
12
(
2022
)
1/2
,
pp. 85-101
Persistent link: https://www.econbiz.de/10013401686
Saved in:
3
From goods-service logic to a memory-dominant logic : business logic evolution and application in hospitality
Harrington, Robert J.
;
Hammond, Rhonda K.
;
Ottenbacher, …
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 252-260
Persistent link: https://www.econbiz.de/10011981996
Saved in:
4
Co-creation and higher order customer engagement in hospitality and tourism services : a critical review
Chathoth, Prakash K.
;
Ungson, Gerardo R.
;
Harrington, …
- In:
International journal of contemporary hospitality management
28
(
2016
)
2
,
pp. 222-245
Persistent link: https://www.econbiz.de/10011459755
Saved in:
5
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
6
Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions
Chathoth, Prakash K.
;
Ungson, Gerardo R.
;
Altinay, Levent
; …
- In:
Tourism management : research, policies, practice
42
(
2014
),
pp. 181-193
Persistent link: https://www.econbiz.de/10010355164
Saved in:
7
Practices and experiences : challenges and opportunities for value research
Helkkula, Anu
;
Kelleher, Carol
;
Pihlström, Minna
- In:
Journal of service management
23
(
2012
)
4
,
pp. 554-570
Persistent link: https://www.econbiz.de/10009619534
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