//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Harvey, Jean"
~type_genre:"Bibliography included"
~type_genre:"Fallstudiensammlung"
~type_genre:"Glossar enthalten"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Customer relationship management"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
2
Competitive strategy
2
Dienstleistungsmanagement
2
Dienstleistungssektor
2
Learning organization
2
Lernende Organisation
2
Relationship marketing
2
Service industry
2
Service management
2
Wettbewerbsstrategie
2
more ...
less ...
Type of publication
All
Book / Working Paper
2
Type of publication (narrower categories)
All
Bibliography included
Fallstudiensammlung
Glossar enthalten
Bibliografie enthalten
2
Lehrbuch
2
Textbook
2
Language
All
English
2
Author
All
Harvey, Jean
Bruhn, Manfred
13
Winkelmann, Peter
4
Peppers, Don
3
Rogers, Martha
3
Bastian, Harald
2
Becker, Markus
2
Belz, Christian
2
Bieger, Thomas
2
Castleberry, Stephen Bryon
2
Dreyer, Axel
2
Ferrell, Odies C.
2
Graf, Gerald
2
Görgen, Frank
2
Hennig-Thurau, Thorsten
2
Homburg, Christian
2
Irmscher, Markus
2
Kumar, V.
2
Mang, Paul
2
Netzer, Frithjof
2
Neumann, Andreas W.
2
Pride, William M.
2
Schulz, Bernhard
2
Tanner, John F.
2
Tiemann, Regine
2
Weiber, Rolf
2
Ackermann, Walter
1
Ahlert, Dieter
1
Ahlert, Martin
1
Ahmed, Pervaiz K.
1
Allen, Paul
1
Allen, Paul R.
1
Baron, Steve
1
Bauer, Ewald
1
Becker, Jan
1
Benkenstein, Martin
1
Benna, Ralf
1
Best, Roger J.
1
Bielenberg, Ulf
1
Bittl, Andreas
1
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Complex service delivery processes : strategy to operations
Harvey, Jean
-
2010
-
2nd ed
Persistent link: https://www.econbiz.de/10009010392
Saved in:
2
Managing service delivery processes : linking strategy to operations
Harvey, Jean
-
2006
Persistent link: https://www.econbiz.de/10003106518
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->