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~person:"Harvey, Jean"
~type_genre:"Dissertation u.a. Prüfungsschriften"
~type_genre:"Government document"
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Complex service delivery processes : strategy to operations
Harvey, Jean
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2010
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2nd ed
Persistent link: https://www.econbiz.de/10009010392
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Managing service delivery processes : linking strategy to operations
Harvey, Jean
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2006
Persistent link: https://www.econbiz.de/10003106518
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