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~person:"Herhausen, Dennis"
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Herhausen, Dennis
Kreutzer, Ralf T.
35
Goldfarb, Avi
30
Tucker, Catherine
30
Skiera, Bernd
29
Dwivedi, Yogesh Kumar
26
Wilbur, Kenneth C.
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Ghose, Anindya
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Law, Chun Hung Roberts
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Jerath, Kinshuk
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Whinston, Andrew B.
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Tucker, Catherine E.
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Karjaluoto, Heikki
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Ozuem, Wilson
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Pelsmacker, Patrick de
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Bergemann, Dirk
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Okazaki, Shintaro
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Rita, Paulo
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Sayedi, Amin
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Schultz, Carsten D.
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Smith, Katherine Taken
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Choi, Yung Kyun
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Harrigan, Paul
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Stephen, Andrew T.
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Tan, Yong
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Wirtz, Bernd W.
15
Ahuja, Vandana
14
Bigné Alcañiz, J. Enrique
14
Filieri, Raffaele
14
Hudders, Liselot
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Ko, Eunju
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Kumar, Subodha
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Loureiro, Sandra Maria Correia
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Journal of marketing
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
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ECONIS (ZBW)
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Complaint de-escalation strategies on social media
Herhausen, Dennis
;
Grewal, Lauren
;
Cummings, Krista Hill
; …
- In:
Journal of marketing
87
(
2023
)
2
,
pp. 210-231
Persistent link: https://www.econbiz.de/10014245084
Saved in:
2
Face forward: how employees' digital presence on service websites affects customer perceptions of website and employee service quality
Herhausen, Dennis
;
Emrich, Oliver
;
Grewal, Dhruv
; …
- In:
Journal of marketing research
57
(
2020
)
5
,
pp. 917-936
Persistent link: https://www.econbiz.de/10012271989
Saved in:
3
The digital marketing capabilities gap
Herhausen, Dennis
;
Miočević, Dario
;
Morgan, Robert
; …
- In:
Industrial marketing management : the international …
90
(
2020
),
pp. 276-290
Persistent link: https://www.econbiz.de/10012322068
Saved in:
4
Detecting, preventing, and mitigating online firestorms in brand communities
Herhausen, Dennis
;
Ludwig, Stephan
;
Grewal, Dhruv
; …
- In:
Journal of marketing
83
(
2019
)
3
,
pp. 1-21
Persistent link: https://www.econbiz.de/10012175971
Saved in:
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