Hertzman, Jean; Zhong, Yunying - In: International Journal of Contemporary Hospitality Management 28 (2016) 4, pp. 681-699
favorable and unfavorable constructs provide better predictive power than previous models. Design/methodology/approach A survey … constructs: contact quality, aging anxiety, MAP, unfavorable attitude, favorable attitude and willingness to work with older … adults. While MAP and contact quality significantly influenced the respondents’ unfavorable and favorable attitudes, aging …