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~person:"Higgins, Brian"
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Higgins, Brian
Young, S. Mark
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Thirteen steps to improve financial and operational performance while improving customer and employee loyalty
Higgins, Brian
;
Young, S. Mark
- In:
The journal of corporate accounting & finance
19
(
2007/08
)
2
,
pp. 65-81
Persistent link: https://www.econbiz.de/10003660086
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