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~person:"Hilgers, Dennis"
~person:"Saunila, Minna"
~subject:"Service"
~subject:"performance measurement"
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Hilgers, Dennis
Saunila, Minna
Praag, Mirjam van
5
Simonian, Joseph
5
Ukko, Juhani
5
Dekker, Henri C.
4
Neuenfeldt Júnior, Alvaro Luiz
4
Pekkola, Sanna
4
Siluk, Julio Cezar Mairesse
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Bianchi, Carmine
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Ennis, Richard M.
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Groot, Thomas L.
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Lima, Edson Pinheiro de
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Rantala, Tero
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Rantanen, Hannu
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Siegel, Laurence B.
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Sloof, Randolph
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Agrawal, Nishant Mukesh
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Andersen, Bjørn
2
Bangur, Peeyush
2
Benjamin, Lehn M.
2
Bititci, Umit S.
2
Blake, David
2
Blanchett, David
2
Carneiro-da-Cunha, Julio Araujo
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Caulfield, Tristan
2
Chakraborty, Atreya
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De Franco, Carmine
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Drobetz, Wolfgang
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Duanmu, Jun
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Ensslin, Sandra Rolim
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Farrell, Anne M.
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Fenyves, Veronika
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Frahm, Gabriel
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Gao, Jie
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Garengo, Patrizia
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Garg, Dixit
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Applied economics
1
International journal of business and globalisation : IJBG
1
International journal of business performance management
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International journal of public sector performance management
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International journal of quality & reliability management
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International journal of quality and service sciences
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ECONIS (ZBW)
7
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1
Financial aid for local governments : blessing or mismanagement?
Lampe, Hannes Willi
;
Hilgers, Dennis
- In:
International journal of public sector performance …
3
(
2017
)
1
,
pp. 40-58
Persistent link: https://www.econbiz.de/10011833249
Saved in:
2
Is innovation performance measurement beneficial for performance in services?
Saunila, Minna
- In:
International journal of business and globalisation : IJBG
18
(
2017
)
1
,
pp. 27-41
Persistent link: https://www.econbiz.de/10011740573
Saved in:
3
Gaining insights into the measurement of value in industrial service network
Saunila, Minna
;
Rantala, Tero
;
Ukko, Juhani
;
Pekkola, Sanna
- In:
International journal of quality & reliability management
34
(
2017
)
4
,
pp. 478-493
Persistent link: https://www.econbiz.de/10011704838
Saved in:
4
Performance measurement system implementation in a turbulent operating environment
Pekkola, Sanna
;
Saunila, Minna
;
Rantanen, Hannu
- In:
The international journal of productivity and …
65
(
2016
)
7
,
pp. 947-958
Persistent link: https://www.econbiz.de/10011620350
Saved in:
5
Performance measurement approach to show the value for the customer in an industrial service network
Ukko, Juhani
;
Pekkola, Sanna
;
Saunila, Minna
;
Rantala, Tero
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 214-229
Persistent link: https://www.econbiz.de/10011317292
Saved in:
6
Reflective practice as a determinant of performance outcomes in services
Saunila, Minna
;
Ukko, Juhani
- In:
International journal of quality and service sciences
7
(
2015
)
4
,
pp. 392-403
Persistent link: https://www.econbiz.de/10011448202
Saved in:
7
Does accrual accounting improve municipalities' efficiency? : evidence from Germany
Lampe, H. W.
;
Hilgers, Dennis
;
Ihl, C.
- In:
Applied economics
47
(
2015
)
40/42
,
pp. 4349-4363
Persistent link: https://www.econbiz.de/10011294562
Saved in:
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